Read Working the Phones: Control and Resistance in Call Centers - Jamie Woodcock file in PDF Online

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Call centers have become a near-ubiquitous site of employment in our late capitalist world, with over a million people working there in the United Kingdom alone. The call center has become synonymous with low-paid, high-stress work under dictatorial supervision and precarious contracts. With Working the Phones, Jamie Woodcock draws on time spent employed in a non-unionized

Title : Working the Phones: Control and Resistance in Call Centers
Author : Jamie Woodcock
Language : en
Rating :
4.90 out of 5 stars
Type : PDF, ePub, Kindle
Uploaded : Apr 07, 2021

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